At Bookadew, we place great value on our customer satisfaction. We print every book entirely to order, based on the files you provide. This results in a unique, personalized product produced especially for you.
Custom-made products
Because our books are fully personalized and produced especially for you, we unfortunately cannot accept returns or exchanges. This falls under the exception to the right of withdrawal as provided for in European Directive 2011/83/EU, Article 16(c). This states that custom-made products are excluded from the standard right of return.
We therefore recommend:
- Carefully check your files before ordering.
- Please carefully review our submission specifications and guidelines.
- If in doubt, contact us:
https://www.bookadew.nl/contact/